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CAA Roadside Assistance
CAA accepts online requests for road service 24-hours a day so you can be confident your service request will be handled promptly. To submit a request online, you must be a current, valid Member of CAA.
Sign In
Enter your CAA Membership Number and Postal Code to start request.
Membership Number
Postal Code
CAA Roadside Assistance
But first, make sure you are in a safe location!
1
Or call: 1-800-CAA-HELP
Or call: 1-800-CAA-HELP
How can we assist you?

Mechanical Problem

Accident

Vehicle Stuck

Battery

Flat Tire

Locked Out

Out of Fuel/Power
What battery service do you need?

Battery test and possible replacement.*

Need a battery boost.

Vehicle stalled while driving.
* This service is not available in all areas
Select each flat tire.
Front Left
Rear Left
Front Right
Rear Right
Tires just need air
I have a spare tire
What type of fuel does the vehicle need?

Vehicle runs on gasoline.

Vehicle runs on diesel fuel.

All-electric Vehicle is out of charge.
Locked Out?

Key locked inside the vehicle.

Key is lost or broken.

Key won’t turn in the ignition. Even when turning the steering wheel.
Enter your breakdown location
Allow location access
Click on the map to adjust the location, or use the search bar to find your breakdown location.
Tap on the map to adjust the location, or use the search bar to find your breakdown location.
Your current address is:
What type of location?

Roadway

Median / Between Lanes of Traffic

Shoulder

Residence

Parking Lot

Parking Garage
Select a tow destination
Use the search bar to locate a tow destination or select suggested destinations.
Skip this step, if you’d rather make arrangements with the driver.
Suggested destinations
Skip this step
Select your vehicle
Add a vehicle
MODEL YEAR
Select
MAKE / BRAND
Select
MODEL
Select
DRIVETRAIN
Select
COLOUR
Select
Can't find your vehicle? Add it manually.
Add a vehicle
Year
Add a vehicle
Make
Add a vehicle
Model
Add a vehicle
DriveTrain
Add a vehicle
Colour
White
Black
Silver
Grey
Red
Brown/Beige
Green
Yellow
Gold
Blue
Purple
Orange
Maroon
Other
Add a vehicle
MODEL YEAR
Select
MAKE / BRAND
MODEL
DRIVETRAIN
Select
COLOUR
Select
You can also use predefined pickers to enter your vehicle.
Cancel
Confirm your contact information
Provide phone number
Please send me text message updates about my request.
To receive text message updates, you must provide a mobile phone number. Fees may apply.
Anything else we should know?
Thank You
we appreciate your membership.
Your roadside request has been received and we are sending a CAA technician.
CAA may call you to update you on the status of your request so please keep your phone handy.
If you have any questions or concerns about service please call 1-800-222-4357.
If you are in Quebec call 1-800-686-9243.

CAA Service Tracker
Service Tracker allows you to track the progress of your call so you know the CAA Technician is on route.