CAA Roadside Assistance

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CAA accepts online requests for road service 24-hours a day so you can be confident your service request will be handled promptly. To submit a request online, you must be a current, valid Member of CAA.

Enter your CAA Membership Number and Postal Code to start request.

Membership Number

Postal Code

How can we assist you?

Mechanical Problem

Accident

Vehicle Stuck

Battery

Flat Tire

Locked Out

Out of Fuel/Power

What battery service do you need?

Battery test and possible replacement.*

Need a battery boost.

Vehicle stalled while driving.

* This service is not available in all areas

Select each flat tire.

Front Left

Rear Left

Front Right

Rear Right

Tires just need air

I have a spare tire

What type of fuel does the vehicle need?

Vehicle runs on gasoline.

Vehicle runs on diesel fuel.

All-electric Vehicle is out of charge.

Locked Out?

Key locked inside the vehicle.

Key is lost or broken.

Key won’t turn in the ignition. Even when turning the steering wheel.

CAA Roadside Assistance

But first, make sure you are in a safe location!

Or call: 1-800-CAA-HELP

Enter your breakdown location

Allow location access

Click on the map to adjust the location, or use the search bar to find your breakdown location.

Tap on the map to adjust the location, or use the search bar to find your breakdown location.

Your current address is:

What type of location?

Roadway

Median / Between Lanes of Traffic

Shoulder

Residence

Parking Lot

Parking Garage

Landmarks Nearby

Optional

Select a tow destination

Use the search bar to locate a tow destination or select suggested destinations.

Skip this step, if you’d rather make arrangements with the driver.

Suggested destinations

Skip this step

Select your vehicle

Add a vehicle

MODEL YEAR

Select

MAKE / BRAND

Select

MODEL

Select

DRIVETRAIN

Select

COLOUR

Select

Can't find your vehicle? Add it manually.

Add a vehicle

Year

Add a vehicle

Make

Chevrolet

Dodge

Ford

GMC

Honda

Hyundai

Jeep

Kia

Nissan

Ram

Subaru

Toyota

Add a vehicle

Model

Add a vehicle

DriveTrain

Add a vehicle

Colour

White

Black

Silver

Grey

Red

Brown/Beige

Green

Yellow

Gold

Blue

Purple

Orange

Maroon

Other

Add a vehicle

MODEL YEAR

Select

MAKE / BRAND

MODEL

DRIVETRAIN

Select

COLOUR

Select

You can also use predefined pickers to enter your vehicle.

Cancel

Confirm your contact information

Provide phone number

Please send me text message updates about my request.

To receive text message updates, you must provide a mobile phone number. Fees may apply.

Anything else we should know?

Maximum 240 characters

Thank You

we appreciate your membership.

Your roadside request has been received and we are sending a CAA technician.
CAA may call you to update you on the status of your request so please keep your phone handy.
If you have any questions or concerns about service please call 1-800-222-4357.
If you are in Quebec call 1-800-686-9243.

CAA Service Tracker
Service Tracker allows you to track the progress of your call so you know the CAA Technician is on route.